Now you can let clients specify ‘no preference’ on the provider when they schedule appointments with you, even under the ‘provider before service’ scheduling workflow. Previously, when you chose to have clients select the provider and then the service, clients had to choose a provider in order to schedule an appointment. Now, you can let them select ‘no preference’, which works great for new clients or those who simply want the time that works best in their schedule.

You can establish this setting under Setup > Booking Details. If a client chooses ‘no preference’, they will be presented with a list of all services and available time slots across all staff members. And if more than one staff member has availability during a selected time slot, a provider will be selected randomly or selected in the order in which they’re listed, as defined under the last setting under Setup > Booking Rules.

This is another customer-requested feature, so thanks as always for the feedback!

Now you can view all upcoming and past appointments for each of your clients. Full Slate has always shown the next five and last five appointments for each client on the Clients > Details tab, but now you can extend the listing to include the next year’s upcoming appointments and all past appointments. It’s much easier to get a complete picture of each client’s appointment record, including individual appointments within recurrences.

Have a client that needs to change an appointment that’s still several months away? No problem, you can pull up their client record, quickly find the appointment and make the change on the spot.

Just go to the Clients > Details tab, pull up a client and look for the expansion links under Upcoming Appointments and Past Appointments on the left side of the page.

Note also that clients who’ve registered for an account can log in to view their full list of appointments and make changes as necessary.

This useful functionality is the result of user requests, so please keep those requests coming!

You don’t have to be a graphic designer to resize your logo to the perfect size on your landing page. Now you can change the size of your logo with just the slide of a button. Simply upload your logo under Setup > Company, and if it’s too large on your landing page, quickly resize it to the perfect fit. What more can we say about this handy new feature?

You can now further customize the pages your clients see when they schedule appointments with you.

The last button clients click when they book an appointment says, by default, “Schedule Appointment”. Wish it said “Schedule Session”, “Book Appointment” or “Book Now!”? Now you can make it say anything you want. Mobile businesses might use “Schedule Visit”. Room reservation businesses might use “Reserve Room”. Get creative and use what works best for your business.

You can also change the “staff” label to anything you like. Maybe you want it to be more specific to your business:  “Therapist”, “Stylist”, “Counselor”. Or maybe you’re using staff to schedule resources:  “Room”, “Booth”, “Vehicle”.

Just go to Setup > Booking Details to change either of these fields. Your changes will automatically show up on your landing page, website widget, and Facebook page.

We’ve seen you use Full Slate in so many ways! Now, combined with ‘look and feel’ stylization, month/week view, custom fields, and other customization options, you have more ways to personalize your scheduling pages to really meet the needs of YOUR business.

It’s now easier than ever for clients to schedule appointments from their mobile phones. Your Full Slate landing page now recognizes when a mobile phone is used and renders your client scheduling pages in a mobile-friendly format.

When a client accesses your landing page (which is your custom scheduling webpage at http://yourbusiness.fullslate.com) with an iPhone, Android or other smart phone, available times are formatted to fit the screen size of a mobile phone and organized by day, making it easy to browse for the time that works best. Once your client finds they time they want, it’s easy to select it using their phone’s touch screen. No resizing. No horizontal scrolling. Just some quick browsing and the appointment is booked.

If you’d prefer that clients schedule directly from your website, we recommend using the javascript widget for optimal scheduling on mobile phones. The iframe widget isn’t supported on some phones, so if you use it on your website, we suggest also including a link to your landing page for mobile scheduling.

And don’t forget, if your clients are always on the go, you can send them text message (SMS) reminders too.

Easy scheduling on the go makes for happy clients and more appointments!

Now you can schedule appointments with clients faster than ever on your mobile phone. Recent improvements to Full Slate let you quickly browse for openings and schedule appointments on your iPhone or Android.

To schedule an appointment on your phone, go to the Schedule tab and browse for openings; these are easy to find and specify the amount of time available. So if you need to schedule a one-hour service, you can quickly find openings that are at least that long. When you find an opening that works for your client, click on the opening — the day and time will pre-populate on the appointment details page. Just select the service and client from the drop downs and you’re done. With the new “in-schedule” booking, appointments can be scheduled faster and with greater accuracy than ever before.

Not already using Full Slate on your mobile phone? Check out the benefits here. If you have an iPhone or Android phone, just type “https://fullslate.com/mobile” into your phone’s browser, log in to your account, and Full Slate will be with you wherever you go!

Account administrators can now set email and SMS alerts for all staff members so they can be notified of new appointments scheduled by clients or other staff members.

Do some of your staff need help setting up new appointment alerts? Or do you not want to invite certain staff to log in to your Full Slate account? Now it’s easy to set up alerts on their behalf.

Just go to Setup > Staff and click on a staff member’s name. You can turn on email alerts or SMS (text message) alerts, or both…and you can define when they’ll receive the alerts. You can also establish whether they receive alerts when other staff members book on their schedule, or only when clients do. And for staff members with the Schedule Manager role, you can let them receive alerts for appointments scheduled on all staff schedules.

Only staff members with Administrator access (not those with Schedule Manager and Employee roles) can set alerts for other staff members.