While businesses are reopening, many are looking at adjusting their practice to allow for proper social distancing and sanitation practices. One feature on Full Slate that can help with this is our Setup and Cleanup Times.

This feature can be found under Setup> Services.
If you want to build a buffer between appointments or classes, click to add setup/cleanup time. This feature will automatically block extra time before and/or after this service or class, so clients can’t schedule back-to-back.
We generally recommend using cleanup times only; that makes it easy to avoid nonworking gaps between appointments when the cleanup time for one appointment is added to the setup time for the next meeting.
For example, say you have a service that takes an hour and 30 minutes to set up and 30 minutes to clean up. If you’re available starting at 9 am, the first start time Full Slate would offer to clients is 9:30. That gives you a half-hour to set up from 9-9:30. Afterward, another half-hour would be reserved for cleanup, so whatever is next couldn’t start until after 11 am. If you provide services on location, you can also use Setup and cleanup to factor in drive time before and after an appointment.
Note that Setup and cleanup time don’t appear on the ‘Schedule’ tab; they leave a gap between appointments. You (or your staff) can override these settings if you want and book back-to-back appointments, but Full Slate builds in the buffer when clients self-schedule online or click ‘New appointment’ above the calendar.

More on configuring your schedule can be found https://support.fullslate.com/hc/en-us/sections/200278308-Managing-Availability

The Full Slate Customer Care Team is ready to help you with any questions you may have. To book your free One on One Support appointment with our Specialists, please visit https://fssupport.fullslate.com/

A little known feature of Full Slate is the ability to tag clients. Why is this feature nifty? You can tag clients based on any criteria you like. This allows you to then pull lists of customers based on a tag.

Client tags are a great way to categorize your client list into groups of your choice. There are many reasons you might want to use tags, including grouping clients for marketing campaigns, so feel free to get creative. 

For more on this feature please see http://Client Tags

If you have questions on this feature or any feature of Full Slate, please reach out to our excellent Customer Care Team at

• [email protected]
• (888) 489-6543

We have not posted anything on our social media the past few days to make space for issues and stories to be heard. We stand in solidarity with the Black Lives Matter movement. We stand for love and equality, and we do not tolerate hate and racism.  

We know that there is much work to be done, but it starts with the willingness to accept that we all can do better to inspire belonging and help to bring about meaningful change.

To that end, Full Slate wants to help to support efforts being made across the country. If you have or know of an organization that is helping bring about social change, please contact us at [email protected]

Full Slate would like to help by offering free use of our software for such organizations for three months (some restrictions apply) to assist with any scheduling needs they may have and to help foster healthy social distancing. It is a small part, but all great movements start with many people making small steps. 

If recent events have impacted your business, please reach out to our Care Team. We are here to help navigate any updates that may need to be made for your company.  

For those that are interested in helping to support the BLM movement with a financial donation, then click here.

Resources & Ways to Support Black Lives Matter

The Full Slate Care Team will be out of the office on Monday, May 25th, as we observe Memorial Day.

While this Memorial Day will be different, we wish everyone a Happy and Healthy Memorial Day.

Here are some tips for enjoying your Memorial Day weekend while observing the current health and safety guidelines.

https://www.communitycare.com/News/Health-Blog-Article?URLName=Memorial-Day-Weekend-Quarantine-Style&utm_source=google&utm_medium=social%20media&utm_campaign=covid_19

With parts of the country slowly opening back up for business, you may want to consider adding a Wait List option to your booking page. A waitlist can give you a sense of just how many clients are eager to return, when, and for which services. You can also get a sense of which appointment types are in the highest demand to start building your schedule.

While we do not have a direct waitlist feature, we do offer a workaround that we hope can help. For more on this workaround, please see https://support.fullslate.com/hc/en-us/articles/203424809

We are excited to see our partners come back to work. If you want any help with configuring this workaround, please reach out to us at [email protected]

While it is hard to sometimes see the light at the end of the tunnel, some areas are slowly starting to come back to allow for businesses to resume activities, with some restrictions in place for everyone’s safety.

One way to get clients excited for your business reopening is to offer gift certificates and packages. Using this feature you can bundle certain services for a discount. This can be helpful for our salon and massage partners, as many clients will be looking to book several services in a session, and using packages can allow them to pre-pay for them, and adding the discount will further drive that decision.

You can send some incentives manually to loyal customers, as a way to let them know that you are ready to start scheduling again. This is done via the Sales tab on your Full Slate account.

If you want any help configuring this feature please reach out to us at [email protected]

Click here to learn more about Gift Certificates and Packages