We’ve simplified the process for clients to reschedule appointments.
Clients can now select to reschedule their appointment, rather than having to cancel and schedule a new appointment. We hope you’ll agree that this new option saves clients’ time and helps avoid confusion.
When a client reschedules an appointment, we’ll send a new appointment confirmation to the client and notify staff the same as if it were a new appointment.
We’ll still apply cancellation rules, so if the original appointment is inside the cancellation window, clients will be unable to make changes online.