Sell Gift Certificates Online

Click to download printoutYou can now sell gift certificates online using Full Slate!  Clients can go to your landing page, choose an amount, pay via credit card, and then email or print a professional gift certificate for friends or family.

Tis the time for giving! So for the month of December, you can sell gift certificates online for FREE.  This is a limited time, introductory special – starting in 2013, this add-on feature will cost a flat $5/mo.  But we’re not charging anything for gift certificates for the rest of the year.  Happy holidays!

Note that you have to have client payments setup using Stripe, Authorize.net or PayPal to sell gift certificate online, and that their standard fees for credit card processing apply.  Full Slate will not, however, charge any additional fees per order, and clients will continue to be able to redeem gift certificates sold through Full Slate even if you stop selling them (and no longer pay for the add-on).

Here’s how to set it up: First, go to Setup > Client Payments to enable credit card payments online.  You can still sell gift certificates on your landing page even if you don’t want clients to be able to pay for appointments at the time of booking.  Next, go to Setup > Gift Certificates and add whatever denominations you like.  If you want to be notified when someone buys a gift certificate online, change the last option under Messages > Alerts.

When someone buys or receives a gift certificate, you’ll see an entry in sidebar of Clients > Details noting the amount and redemption code (in case you need to look it up).  Screen Shot 2012-12-03 at 12.10.56 PMThere’s a place to enter the redemption code on the booking form so clients can pay with a gift certificate online, and you can see the remaining balance under Clients > Details, as well.

More bells and whistles to come!  We wanted to get this feature out in time for the shopping season, so we kept it simple to start.  As always, let us know what you think and what’s most important to your business!

Posted in New & Improved Tagged with:
46 comments on “Sell Gift Certificates Online
  1. Lisa Seniff says:

    You guys are the best! I am loving your continual improvements and new features. You clearly have your user base in mind. I was just thinking I should set up with a gift certificate service and have yet another web-based service to track use of. Thank you!

  2. Mikey Loza says:

    This is great. I was about to set up a secondary service as well. Thanks for making this happen and making life easier for all of us. I’ve got one question though. I know the landing page will have the “Gift Certificate” category shown, but will the Facebook widget have it as well? A majority of my clientele come from my Facebook page and I would love for them to have the same opportunity of purchasing GC’s in one convenient place. Thanks again.

    • Chris says:

      Mikey – Gift certificates on Facebook – that’s a great idea! We’ll get working on it… UPDATE: The gift certificates catgory now appears in widgets and on Facebook!!!

  3. tlbradley says:

    This makes me happy! I have been considering online gift sales for a bit and this set-up sounds great.

  4. tatiana says:

    I receive Intuit, can I use it????

    • Chris says:

      Hi tatiana, we currently support Stripe, Authorize.net and PayPal to process credit card payments for gift certificates. We may add support for Intuit Merchant Services down the road, but that option is not currently available.

  5. Michael says:

    I just set it up, and it was really easy! I’m glad you guys set this up, it was actually one of the first things I mentioned to my Full Slate setup coach when I started.

  6. This is great!

    Just to clarify, if I do not want the client to pay in advance but want to use the feature of the gift certificate, I can set it to no on the “Collect payment or card at time of booking?” and it will still work ok?

    Great job guys!

    • Chris says:

      Paula – yes, exactly! If you want to sell gift certificates but not allow clients to pay for appointments at the time of booking, fill in your credit card processor under Setup > Client Payments but set “Collect payment or card at time of booking?” to “No.”

  7. Kat says:

    Finally! I love the changes you guys are making. I love, love, love Full Slate and look forward to your future changes. Do I spy a “packages” option coming soon? 🙂

  8. Ann says:

    Can you add Square or Amazon Payment?

    • Chris says:

      Hi Ann – I wish we could! Unfortunately, Square doesn’t provide a way to integrate with other software. Sorry! 🙁 We’ll look into Amazon Payment.

  9. I just enrolled in another giftcard online service which includes promo codes, special offers & more. As soon as you get those options running I am very eager to utilize this service! I am brand new to Full Slate and am excited to start using current service and look forward to your new additions. Thank you for a wonderful product.

  10. Tonya says:

    Awesome! I love the continuous improvement and value add you guys bring! Keep up the great work. You guys are really rocking!

  11. Sarah Haase says:

    Man, I JUST launched a different GC service last week to my clients! You guys think of EVERYTHING…just a couple of weeks too late for the holiday for me this time! I’ll check it out in the New Year! 🙂

  12. Naomi says:

    I was also going to sell gift certificates using a third party. Now I don’t have to. Excellent. You guys are great!

  13. Suzie says:

    Just set it up– Thanks for always improving — Love your site & my clients do too!!!

  14. tlbradley says:

    How can we see what the gift certificates look like???

  15. Yes it would be great to see how they look to the customer.

    • Chris says:

      The gift certificate looks just like the sample in the post above. You click the image to download a full size version of what it looks like when printed.

  16. Penny Pysh says:

    Looks like a great solution! In the future, can we offer deals on gift certificates? For the holidays, we usually offer a special – buy two get one free or something similar. Our current gift certificate solution offers that capability.

    • Patrick says:

      Penny – Enabling the purchase of multiple gift certificates is on our list. Thanks for the feedback! UPDATE: Clients can now specify the quantity of gift certificates to buy!

  17. Where does the gift certificate redemption form appear? I just tried going through the booking process to see where the client will enter this in and didn’t see the form added. Does the client have to enter the booking process via some link in the email for the form to appear?

    • Patrick says:

      Hi Michael – Once a gift certificates is purchased, a box to enter the redemption code will appear on the booking form so recipients can redeem their gift certificate when booking online. That field doesn’t show up until at least one gift cert has been purchased, though.

  18. Rianne says:

    Is there a way to promote a discounted price/sale or promo code? Or just select the services that are already setup that we want to allow for gift certificate purchases? I have no desire to sit down and input every service I already have listed under a different tab.

    I appreciate the constant improvements!

    • Patrick says:

      Hi Rianne – The gift certificates are intended to be for a dollar amount rather than a particular service. If you want to offer a discount on gift certificates (i.e., $10 off a $100 gift certificate), you can set a redempton value that’s higher than the price. The redemption code is unique, though, so a gift certificate can only be used once.

  19. kathy j says:

    Hi! Is it possible to customize the gift certificate with a logo? Thanks! kathy j

  20. Jodi Pickett says:

    Great to have this feature! one suggestions and one question —
    could you add a notification under ALERTS when a gift certificate is purchased?
    can a ‘non’ client go in and buy a gift certificate? would they then show up on my client list?
    Thank you!

    • Patrick says:

      Hi Jodi – You can choose to receive alerts when gift certificates are purchased…this is under Messages > Alerts. And yes, anyone can purchase gift certificates and they will then show up under your client list. Thanks!

  21. Jodi Pickett says:

    Can we set up an automatic email to go to the buyer (a thank you note/email) when a gift certificate is purchased?

  22. Car says:

    I offer special pricing also charity services to specific clients. Can they use a promo code or personalized code when booking online to adjust payment or do they have to pay full price and get refunded…call in offline appts. or charged later… I want this to work with ease for them somehow

  23. Stacy Dendy says:

    In the sample gift cert why is the certificate for $100 and the amount says $50

    • Patrick says:

      Hi Stacy – You’re able to sell gift certificates for less than the redemption value. So to incentivize clients to buy gift certificates, you might temporarily sell a gift certificate worth $100 for only $75. If you have any questions on that, please let us know!

    • Chris says:

      Hi Stacy – Quick clarification – the “Amount” shown on the gift certificate should be the redemption value. As Pat pointed out, the redemption value and price don’t necessarily have to be the same (although they often are and when they’re not, the redemption value is typically more than the price paid). In this case, however, I named the product “$100 Gift Certificate” and then set the redemption value to $50 (don’t ask why). So that’s the reason it originally said “Amount: $50” on the sample – just a mistake. In real life though, the “Amount” would reflect the value of the gift certicicate (even if the price paid was lower). Sorry for the confusion – I just uploaded a new image and PDF that reflects a more realistic scenario.

  24. Hi – I’m very excited to join Full Slate! I noticed that the recipient fields may not be required — does this mean that the gift certificate is emailed to the purchaser if those fields are not filled out?

    • Patrick says:

      Hi Patrick – Welcome to Full Slate! Yes, if the buyer does not include a recipient email address, the gift certificate will be emailed to the buyer so they can give it to someone other than by email.

  25. Jessica says:

    I am looking into joining Full Slate and was wondering if you can integrate Dwolla as a payment option?

    • Patrick says:

      Hi Jessica – We’re not able to support all payment options, but I’ll let the product team know Dwolla is one you’d like to see. Please note you can use Stripe, PayPal and Authorize.net with Full Slate today. Thanks!

  26. Tammy says:

    I’m trying out Slate right now and I have to say I’m impressed with the features, simplicity and ease of use! I like this much better than the overly complicated system I am currently using.

    How long before you might have fancier Gift Certificates? My website ranks high in google and I sell a lot of gifts from people doing random searches for last minute gifts. Part of what boosts the instant sales are the pretty templates on my current gift card provider, and I think a plain jane gift certificate, such as Full Slate currently has, will not sell as well. People want to give gifts that look elegant and fancy. Any idea on a timetable for when we might have more options for customers here? Honestly, this is the only thing holding me back from making the switch to Full Slate right this minute. I just don’t want to see my online sales go down.

  27. Tammy says:

    Another thing I would like to see are some nice icons and buttons to be able to put on my business website for people to “Book Now” and “Buy Gift Certificate” I’d like customers to be able to go to a dedicated page just for buying gift certificates, AND also have them available where they currently are on the booking page, so there are two routes for different types of customers. Some customers come to my site just to buy a gift certificate, and others are regular clients who may be booking their appointment and also want to buy a gift while they are there. Most gift sales come from people who are on the website specifically looking to buy a gift, and not the people who happen to be booking an appointment.

    • Patrick says:

      Thanks Tammy! We’re planning to expand our gift certificate functionality, likely including fancier gift certificate forms, but sorry, we don’t have an estimated time frame on that. Today, you can add a gift certificate widget to your website that’s separate from your booking widget. You’ll find this widget under Web > Widget > Widget Type “Gift certificates”. If you have any questions on setting that up, please don’t hesitate to contact us at support@fullslate.com. Thanks again.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

account security acupuncture scheduling advance booking alerts analysis android appointment booking appointment details appointment schedule Appointment Scheduler appointment scheduling software appointment status Authorize.net automated appointment reminders automated messages best appointment scheduling software best software for appointments best software for salons billing block clients booking ahead Booking assistance booking details booking for salons booking for spas Booking online book more clients cancel appointment cancellation policy carbon copy checked in checkout classes client appreciation client detail client list client payments client records client registration client reviews color coding communicate with your clients Company updates complete confirm appointment counselling scheduling creating strong passwords credit card collection credit card deposits credit card payments credit cards currency conversion customer appreciation custom fields decrease no-shows deposits direct appointments double booking duplicate clients email email advice email marketing email marketing for salons email marketing tips email reminders expiration expiration date Facebook find openings Flexible appointment booking free booking full slate Full Slate partnerships full slate security full slate support full slate update Full Slate updates gift certificates google Google Reserve hair stylist help Help Center hipaa HIPPA holiday emails holiday gift holiday marketing for salons holiday marketing tips how to create a strong password how to promote your salon how to send salon emails how to send spa emails inactive international features international texts internet security intuit app center iphone keyboard shortcut map marketing for salons Marketing for small business marketing for spas mental health scheduling merge clients merge duplicate clients metrics mobile more menu multiple locations new clients new event new full slate passwords no-shows Online appointments Online booking online booking stats online payments online scheduler online scheduling online security packages password security password strength past appointments Payflow payments PayPal permission levels personalization placeholders prebook protecting your security providers qbo quickbooks Quickbooks Online quickbooks sync ratings redemption code reduce no-shows reminders reports reschedule Reserve with Google reviews roles sales salon scheduling salon success schedule tab Scheduling online sending better emails service descriptions services shared office passwords SMS sms alerts social media for small business social media help social media myths social media tips spa best practices spa success split appointments staff staff access stripe sync tablets Tattoo Artist templates testimonials text messages thanksgiving thank you gifts thank you ideas the best time to send emails therapist scheduling time zone tips upcoming appointments using credit cards with Full Slate vouchers web tab weekend emails vs. weekday emails zoom