Include Expiration Date & Terms on Gift Certificates & Packages

Screen Shot 2013-07-16 at 10.10.50 AMYou can now set an expiration date and include other terms on a gift certificate or package. These appear in fine print right on the face of the voucher so your client is sure to see the details.

Since many states in the U.S. prohibit gift cards from expiring, the default is  “never.”  However, you can change it to expire on a specific date (i.e., December 31, 2015) or a certain number of days after purchase, (i.e., 5 years from today) under Setup > Gift Certificates & Packages.  You can also manually set the expiration date for individual vouchers on the Sales tab.

This expiration date is included on the voucher when it’s printed out or emailed to a recipient.  You can also add other terms – like redemption instructions, any exclusions or other limitations – to the fine print.  (We know you want to be able to add your logo and customize the certificate too – we’ll get to that soon.)

Once a voucher has expired, it can no longer be redeemed online.   You can still accept it if you wish; simply check the box to include expired codes on the Sales tab then adjust the balance or extend the deadline on a one-off basis.

Posted in Tips & Tricks Tagged with: , , ,
2 comments on “Include Expiration Date & Terms on Gift Certificates & Packages
  1. Dean says:

    Would this work if I wanted to set it up for sessions? Say I wanted to offer 6 tanning sessions for the price of 4. Or would I have to create a hidden service with the cost of 4 divided into 6 then select that service to use in the package?

    • Chris says:

      Hi Dean, packages would be perfect for that sort of offer. When you create the package, you can specify that the voucher is good for 6 tanning sessions and set the price independently (i.e., to 4X the price of a single session). A support rep will follow-up with you by email in cae you have any other questions.

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