The Full Slate Blog

April 28, 2011

Let Clients Schedule on Facebook!

Filed under: Build Your Business, New & Improved — Patrick @ 1:59 pm

Your clients can now schedule appointments with you right from your Facebook page! Just add our Facebook application to your business’s page and clients can select from your real-time openings right on Facebook.

Best of all, it’s super easy to add scheduling to your Facebook page. Just go to the Web > Facebook tab in your Full Slate account, select the styling you want, and click the link to add it to your page. Facebook will verify which page to add it to, and you’re done. It’s that easy! A new tab called “Schedule Now” will show up in the navigation of your Facebook page along with your Wall, Info, Photos and other tabs. See it in action here. When clients click this tab, they’ll see a list of your services (or staff members) and can then select appointment times from your real-time availability. When clients schedule through Facebook, appointment confirmations and new appointment alerts work the same as when they schedule on your landing page or website.

To add scheduling to Facebook, you must have a Facebook business page, which is separate from your personal profile. If you don’t yet have a Facebook page, you can create one here. If you created your business’s Facebook account as a personal profile, you might consider converting it to a business page. Note that when you convert, your page’s “friends” will convert to “likes”, but much of your account history will not transfer. For more on converting a personal profile to a business page, check out this.

With the Full Slate scheduling application on your Facebook page, clients can immediately schedule appointments when you post specials or last-minute openings on your ‘wall’. Also, if you advertise on Facebook, you can convert people who click on your ad directly into confirmed appointments. Great way to know if your advertising is working.

We’re really excited about this new feature, so please let us know what you think!

April 20, 2011

The ‘New Appointment’ Button

Filed under: New & Improved — Patrick @ 5:14 pm

The New Appointment button is a new way for you to schedule appointments with clients, and it has some handy built-in features. While scheduling an appointment, do your clients sometimes want to know what upcoming openings you have? The New Appointment button is a great way to see openings and quickly schedule a time that works.

The New Appointment button can be found at the top of the Schedule tab and on the Clients tab. Clicking on it results in a drop-down of your services. After you select the desired service, the appointment details box provides all openings that support the selected service for the selected staff member(s). Now you can let the client know when you have openings and quickly select one that works. Enter the client’s name (unless you started from the Clients tab in which case it’s automatically included), and you’re done.

So here’s what makes this new feature really powerful: Full Slate will only present times that are available in your schedule and that meet your Appointment Times settings under Setup. So if you’ve specified that appointments must start ‘on the hour’ or if you’ve specified that a particular service can only be scheduled on Mondays and Tuesdays, Full Slate will only show openings that meet those criteria.

Tip: Because openings on the New Appointment button mirror those presented to your clients on your landing page and scheduling widget, if you ever want to quickly see what openings your clients will see, you can use this feature for that too.

Of course you can still schedule the old fashioned way by clicking the appropriate time slot on the calendar. As always, if you have any questions, let us know!

April 7, 2011

Full Slate Goes International

Filed under: New & Improved — Patrick @ 12:40 pm

Full Slate now offers additional currency, phone number and language support for businesses worldwide. It’s exciting to see businesses all over the world using Full Slate so we decided it’s time to provide more support to customers located outside the United States.

British pound? Brazilian Real? South African Rand? Full Slate now supports all major world currencies. You can now list prices on your services in your currency. And if you let your clients pay for appointments via Paypal, the price will be transfered to Paypal in the proper currency.

We also expanded phone number fields to include most worldwide formats, so you can enter your business, mobile and other phone numbers in the format of your home country.

And finally, input fields now accept all international characters so you can customize your Full Slate account in your home language. Default text is still in English, but you can easily supplement this with instructions your clients can read.

If you find that your currency, phone number or language is not supported, please let us know!

April 4, 2011

Multiple Clients – One Email Address

Filed under: New & Improved — Patrick @ 10:23 am

Do you have clients who share an email address, such as a wife and husband, or mother and child? Wish you could create a separate client record for each individual while using the same email address? Now you can!

You can now create separate client records for each member of a family, while using the same email address for reminders and appointment confirmations. This way, the correct family member will be listed on your schedule…and clients will receive email reminders and confirmations addressed to the proper family member.

Moreover, if your client chooses to create a Full Slate account, they can add each family member to their account and easily schedule appointments for any member of the family. When a logged-in client schedules an appointment, they can choose the appropriate family member from a drop-down menu or add a family member as necessary. To ensure account security, they’ll still need to verify their email address as they set up new family members.

There are also a couple new bonus features:

1) You can now add multiple email addresses and multiple physical addresses to each client record; and

2) The client search feature is way faster and highlights positive search results. If you have a big list of clients, you’ll love this one!

These features are the result of customer requests, so, as always, thank you for all the feedback!

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